What payment methods can I use? Is my payment safe?
You can pay with PayPal and all major credit cards. When checkout,you will be proceeded to PayPal's secure server where you will complete payment,which means your payment is 100% safe and protected by PayPal. Additionally,our site incorporates Secure Sockets Layer ("SSL") on EVERY page to safeguard your information.
Do you ship internationally?
Yes,we offer free worldwide shipping.
When my order will be shipped after payment?
Your order will be shipped in 1 to 2 business days.
How long does it take for my order to be delivered?
We offer 2 shipping options: Our free shipping uses economic international service ,including Post and Airmail shipping service ,which takes about 12 to 20 days to be delivered.Delivery time varies depending on country and courier service. Our another shipping option is DHL or Fedex Express Service ,which takes only 3 to 7 days to be delivered,you need to pay a little bit more to enjoy fast express service.
Do I need to pay import or custom fees?
We usually put a relatively lower price value on the package and mark it as a gift or sample,so you don't need to pay import fees in most cases.
Can I track my order?
Yes,you can track it yourself with provided tracking number,or contact us to get tracking information.
Do you provide wholesale price?
Yes,but minimum order quantity of 5 pieces is required to get wholesale price.
Do the backup cameras work at night?
Yes most of our backup cameras come with IR LED lights and all come with great night vision.
Do the camera systems come with everything needed to install?
Yes, all components necessary for installation are included in our camera system packages.
Do the cameras function properly in rain and bad weather?
All of our backup cameras are completely waterproof and will function perfectly in all weather conditions.
What's your return policy?
We strive for 100% customer satisfaction in product and service.If,for whatever reason,you are not satisfied with your order,you can return it to us within 30 days of receipt of products.Customer is responsible for all shipping cost if seller is not at fault.All original items including all accessories which came with product must be included in the returned package.You have the option of exchanging the item(s) or receiving a refund for the full amount minus shipping fees of the original purchase price.
Do you offer a warranty?
Yes, all of our products come with a one year warranty.